Graduate Stories

Customer Service to Software Developer

Ezisberta Kalitangue KachiungoPreview: Ezisberta Kalitangue Kachiungo

How did you find your time on the bootcamp?

I truly enjoyed the bootcamp in all aspects, from the knowledge and skills I acquired and improved working alongside amazing seminar mates, to the life lessons we received from highly dedicated tutors whom I'll forever cherish. Not forgetting the great support and advice received from the carrers and partnership teams.

What were you doing before the Bootcamp?

I worked in customer service.

What made you interested in moving into Tech?

I got curious from seeing videos about the industry online.

Why did you opt for Northcoders specifically?

I saw a Northcoders ad while browsing through social media, the lady in it sounded polite and I thought "Why not?". Then my confidence in Northcoders kept increasing throughout the application process, from getting the chance to attend Q and A meetings with members of staff, as well as coding introduction week alongside completing several practice exercises as part of the application process.

What was the support like on the course?

The mentoring team was very supportive and always available to help as well as very encouraging throughout the whole process.

How much support did you receive from Northcoders with your job search after the course?

I truly appreciated all the help I received before and when looking for my first role in tech. It went from regular posts about new roles in the jobs board to lectures with key specialists such as voice and speech coaches, as well as hiring partner presentations and networking events, and last but not least, regular meetings with partnerships and careers consultants who helped with improving my CV and would often check on my progress and provide me with valuable job search related materials and advice.

Do you think that Northcoders prepared you well for a role in tech?

Yes, I think it did, and I sometimes get amazed by seeing some of the practices we had applied in my actual work. The Agile approach was what stood out the most for me. During our last week of back end, where we had to play several tickets with a time limit and account for our tutor's feedback, I remember thinking I wouldn't mind doing it on a daily basis, it'd actually make me very happy indeed. Now it is exactly what I do at work, but strangely enough at an easier pace compared to Northcoders', it feels amazing.

What advice would you give to anyone thinking about applying?

Well, it's the same advice I'd give to anyone in most situations: if it's something that is not going to harm anyone as far as you're aware, and if you want to do it, then just do it. Life's a learning process,