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Join Our Friendly Team and Help Us Change Lives

What We're About

Northcoders is the UK's leading coding bootcamp for graduate outcomes.

We help people with little or no technical knowledge or experience, teach them to code, and help them find rewarding work as Software Developers.

We're a friendly bunch of 20 people (and growing quickly) so this is an exciting time to join a team who have big plans for the future!

Inbound Customer Service Advisor

About The Job

Along with the rest of the tech industry, we are experiencing strong and consistent growth, and have ambitious plans for the future of Northcoders. Consequently, we are looking for someone to join our exciting and diverse team as a full-time Customer Sales Advisor.

As the industry Northcoders operates in is so dynamic and fast-moving, this role has significant scope for both personal and career development, so it’s critical you have the hunger and ambition to match our own.

Because of the nature of the job, you'll need to be comfortable working later hours (and starting later!) on some days in order to be able to contact potential students at the best time for them.

What We're Looking For

You will be one of the first points of contact at Northcoders, so we are looking for someone who can match and maintain the reputation we have established. As a result, the successful applicant will have previous experience in a similar role and the following:

> Excellent customer service skills

> Track record building and maintaining customer relationships

> Positive, friendly and professional manner

> Excellent communication skills, written and verbal

> Confident with basic IT skills

> A team player with a collaborative approach

We are a people company first, so we want outgoing, positive team member that feels passionate about being part of the community we are proud to call Northcoders!

Key Facts

Reporting to:

Harriet Northcoders
Josh Gray


Location - Leeds

Holiday - 25 days + Bank Holidays

Pension - Generous pension package

Hours - 40 hours per week

How To Apply:

Please email us at [email protected] and send us your CV alongside a cover letter.

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